尊敬的客户:
Dear Valued Customers,
我们注意到,近期有客户收到来自CNcashcollector@cma-cgm.com以及cmashg@cma-cgm.com的邮件,该些邮件并非来自我司的真实邮件,而系外部人员基于钓鱼目的所发送。对此,我司已采取紧急措施,相关工作正在迅速推进中。
We noticed that our customers have recently received emails from CNcashcollector@cma-cgm.com and cmashg@cma-cgm.com that are not genuine and were sent by external parties for phishing purposes. We have taken emergency measures and related work is progressing rapidly.
我司特此温馨提醒,若您近期收到任何来自我司-特别是通过如上公共邮箱-的账单或催款等邮件,请切勿点击邮件所含任何附件或任何链接,谨防欺诈风险。若您对我司账单或催款邮件(包括但不限于账单金额、船名航次、费目及我司用于收款的银行账户信息等等)有任何疑问,可及时通过My CMA CGM China门户网站进行查询与核实,也欢迎随时通过已验证的日常联络电话联系我们。
We would like to inform you that in case you have received an email – which seems or appears coming from CMA CGM - providing you with invoice or demanding you for payment or checking files, using the above mentioned public mailbox, please do not click on any attachments or links contained in those emails to avoid risk of fraud. If you have any doubts towards our email regarding invoice or demanding for payment (including but not limited to invoiced amount, vessel/voyage details, charge items, or bank details we use for payment collection), you may verify them at any time through the My CMA CGM China portal. You are also welcome to contact us at any time via our verified routine contact numbers.
感谢您对我司业务一如既往的支持与配合!
Thanks to your continuous support and corporation to our business.
达飞轮船(中国)有限公司
CMA CGM (China) Co., Ltd.
2026年2月6日
6 February 2026
尊敬的客户,
春节快乐!
长假期间,我司将继续支持即时在线开票,美元在线支付和即时到账确认。
您可以在账单中心或发票中心选择所需要支付的
- 美元账单,通过“荣易通 美元/人民币支付”;也可登录中国银行网银,通过航运直通车功能选择您所需要支付的发票,完成美元自助付款。
- 人民币账单,通过“网银人民币支付”或 “荣易通 美元/人民币支付”,完成人民币自助支付。
相关款项到达我司银行账户后15分钟内,系统将自动确认付款状态。
您可在提单项下所有账单付款状态更新后,向客服部门申请提单或货物放行。
提醒:节假日期间(含周六周日),美元到账受中国人民银行国际结算系统影响,仅支持中国银行间交易。即付款银行是中国银行,收款银行也是中国银行。
达飞中国各分公司的中国银行账户已在发票备注中提供。
蛇口、盐田、南沙、汕头码头重箱延截业务...
尊敬的客户:
您好!
为进一步优化蛇口、盐田、南沙、汕头码头的重箱延截业务,我司已于 2026 年 1 月 5 日完成系统升级。
自 1 月 6 日起,以上各码头的重箱延截申请,请通过 “My CMA CGM官网 – 订舱管理 – 重箱延截申请(蛇口/盐田/南沙/汕头专用)” 功能提交。
如需了解具体操作,请点击链接查看演示视频。